shipping
We take great care in preparing every order and ensuring it arrives safely. Each package is professionally packed and handled with attention to detail so that your purchase reaches you in excellent condition.
DOMESTIC SHIPPING
Free standard shipping on U.S. orders over $50 — available to customers within the United States. Orders must meet the qualifying amount after discounts and promo codes are applied. Lithologie Co. primarily ships via USPS for both standard and expedited shipping options.
Orders are typically processed within 1–2 business days. Once your order has shipped, you will receive a confirmation email with tracking information. If you encounter any issues with your tracking number, please allow up to 24 hours for carrier updates and reach out to us at customercare@lithologieco.com for assistance.
How long does standard shipping take?
Standard Shipping utilizes USPS First Class Mail and delivery times vary by location. Generally, delivery takes approximately 3–8 business days depending on your address — shorter times are typical for nearby destinations while farther locations may take slightly longer.
Do you offer expedited shipping?
Yes — Express Shipping is available via USPS Priority Mail. Delivery times typically range from 1–4 business days depending on your location. Please select this option at checkout if you need your items sooner.
- Standard Shipping (First Class Mail): approx. 3–8 business days.
- Express Shipping (Priority Mail): approx. 1–4 business days.
Please note that delivery time estimates are subject to carrier conditions, weather, and other factors outside our control.
How long before my order ships?
Most orders are packed and shipped within 1–2 business days after purchase. During high volume periods (like holidays or major promotions), processing times may be slightly longer.
Where is my order?
Once shipped, tracking information will be sent via email. Please allow up to 24 hours after shipment for tracking updates to appear on the carrier’s website. If you have concerns about delivery status, please contact our customer care team at customercare@lithologieco.com.
Shipping Carriers
We use United States Postal Service (USPS) for all domestic shipments, including both Standard and Express delivery options.
Shipping Restrictions
Currently, Lithologie Co. only ships to customers within the United States. We are actively working on expanding our services and hope to support international shipping in the future. Stay tuned for updates.
Shipping Support
If you experience any issues with your order, delivery, or tracking, please contact our customer care team:
- Email: customercare@lithologieco.com
- Chat with us via the chat box at the bottom right of the website during business hours:
- Business Hours: Mon–Fri, 11am–4pm PST